IE Internet helpdesk - User contributions [en-gb]

Import pst to Zimbra accout

2012-10-17T08:54:13Z

Peter: Fix URL for zimbra 7.2

= Importing .pst file to zimbra =

== Download and execute Zimbra .pst Import tool ==

The Zimbra .pst import wizard is available at:<br>
https://connect.mailwall.com:7071/zimbra/downloads/ZCSPSTImportWizard-7.2.0.517.zip <br>
Once you download it, decompress it and run ZCSPSTImportWizard-7.2.0.517.exe

== Import your .pst file ==

On the main screen of 'ZCS import wizard for Outlook' click on 'Next'

[[File:zi1.jpg]]

As hostname type 'connect.mailwall.com', check on 'Use Secure Connection' and provide your login details. Accept by clicking on 'Next'.

[[File:zi2.jpg]]

Click on 'Browse' and locate your .pst file. Click 'Next'.

[[File:zi3.jpg]]

If you didn't change your email address uncheck 'Convert meetings organized ...' and click 'Next'

[[File:zi4.jpg]]

Depending on your personal preferences you might want to import 'Deleted Items' or 'Junk Mail' folders. Click 'Next', accept the import and once finished click on 'finish' button.

[[File:zi5.jpg]]

In case you have more than one .pst file to import you need to repeat the procedure for all of them.

[[Category:Zimbra]]

Main Page

2010-09-29T13:30:38Z

Peter:

Welcome to IE Internet documentation website.

If you require further assistance please go to [http://support.ieinternet.com/ support request] or simply email support@ieinternet.com

[[Category:Top_level]]

{{Multicol|50%}}
[[Image:Emaillogo.jpg]]

[[:Category:Email|Email]]

[[:Category:MailWall|MailWall]]

[[:Category:Spam|Spam]]

[[:Category:Viruses|Viruses]]

{{Multicol-break}}
[[Image:Wwwlogo.jpg]]

[[:Category:Website|Websites]]

[[:Category:FTP|FTP]]

[[:Category:Applications|Applications]]

[[:Category:Plesk|Plesk]]
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[[Image:Domainlogo.jpg]]

[[:Category:Domain_Name_Registration|Domain Name Registration]]

[[:Category:Domain_Transfers|Domain Transfers]]

[[:Category:Other|Other]]
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File:Domainlogo.jpg

2010-09-29T13:29:18Z

Peter:

File:Wwwlogo.jpg

2010-09-29T13:28:59Z

Peter:

File:Emaillogo.jpg

2010-09-29T13:28:29Z

Peter:

MediaWiki:Sidebar

2010-09-28T13:43:03Z

Peter:

Main Page

2010-09-28T13:39:25Z

Peter:

Welcome to IE Internet documentation website.

If you require further assistance please go to [http://support.ieinternet.com/ support request] or simply email support@ieinternet.com

[[Category:Top_level]]

{{Multicol|50%}}
[[:Category:Email|Email]]

[[:Category:MailWall|MailWall]]

[[:Category:Spam|Spam]]

[[:Category:Viruses|Viruses]]

{{Multicol-break}}
[[:Category:Website|Websites]]

[[:Category:FTP|FTP]]

[[:Category:Applications|Applications]]

[[:Category:Plesk|Plesk]]
{{Multicol-break}}
[[:Category:Domain_Name_Registration|Domain Name Registration]]

[[:Category:Domain_Transfers|Domain Transfers]]

[[:Category:Other|Other]]
{{Multicol-end}}

Template:Multicol

2010-09-28T11:58:53Z

Peter: Created page with '<div> {| width="{{{1|100%}}}" border="0" cellspacing="0" cellpadding…'

<div>
{| width="{{{1|100%}}}" border="0" cellspacing="0" cellpadding="0" style="background-color:transparent;table-layout:fixed;"
|- valign="top"
|<div style="margin-right:{{{2|20px}}};">

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2010-09-28T11:52:55Z

Peter:

</div>
|}</div>

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2010-09-28T11:50:24Z

Peter:

</div>
|<div style="margin-right: {{{1|20px}}};">

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2010-09-28T11:47:29Z

Peter: Created page with '<includeonly></div> |}</div></includeonly><noinclude> {{Pp-template|small=yes}} {{Documentation|Template:Multicol/doc}} </noinclude>'

<includeonly></div>
|}</div></includeonly><noinclude>
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2010-09-28T11:46:59Z

Peter: Created page with '<includeonly></div> |<div style="margin-right: {{{1|20px}}};"></includeonly><noinclude> {{Pp-template|small=yes}} {{Documentation|Template:Multicol/doc}} [[Category:Table and co…'

<includeonly></div>
|<div style="margin-right: {{{1|20px}}};"></includeonly><noinclude>
{{Pp-template|small=yes}}
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[[Category:Table and column templates]]

[[eo:Ŝablono:Kolumnorompo]]
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[[pt:Predefinição:Multicol-break]]
[[ru:Шаблон:Multicol-break]]
</noinclude>

Main Page

2010-06-10T11:38:28Z

Peter:

Welcome to IE Internet documentation portal. Please select a category from the left panel.

Category:Other

2010-06-10T11:36:48Z

Peter: Created page with '* IE Internet have told me to contact my ISP. I know which company I am with but I do not know how to contact them. * [[ISP|IE Internet Support have referr…'

* [[How to contact ISP|IE Internet have told me to contact my ISP. I know which company I am with but I do not know how to contact them.]]
* [[ISP|IE Internet Support have referred me to something called the ISP. What is that?]]

ISP

2010-06-10T11:36:03Z

Peter: Created page with '= IE Internet Support have referred me to something called the ISP. What is that? = ISP stands for Internet Service Provider, and refers to any company that provides Internet Se…'

= IE Internet Support have referred me to something called the ISP. What is that? =

ISP stands for Internet Service Provider, and refers to any company that provides Internet Services. While IE Internet is classed as an ISP as we provide Email/Anti-spam services and web hosting, we do not provide internet connectivity. If we tell you to [[How to contact ISP|contact your ISP]], we are usually reffering to the company who provides you with your Internet connection. If your telephone line is with, for example, Eircom. It is a safe bet that your broadband is with them also. Please note that this is not always the case.

[[Category:Other]]

How to contact ISP

2010-06-10T11:34:34Z

Peter: Created page with '= IE Internet have told me to contact my ISP. I know which company I am with but I do not know how to contact them. = Here is a list of the most common Irish Service providers, …'

= IE Internet have told me to contact my ISP. I know which company I am with but I do not know how to contact them. =

Here is a list of the most common Irish Service providers, and their telephone numbers:

== BT - Ireland ==
For Subscription Internet Products such as Broadband, Flat Rate Anytime, Flat Rate 30, 50 or 80, call 1890 923 111

== ClearWire ==
Support: 1890 882 777

== Digiweb ==
For Technical Support, call: 1890940405

== Eircom.net ==
Broadband Support: 1890 260 260
Dial-up Support: 1530 277 100 (calls are charged 33c per minute).

== Imagine Broadband ==
Broadband Support: 1530 815 000

== Irish Broadband ==
For all queries, call: 1890564456

== Magnet ==
For Support, call 1800 MAGNET or 1800 624 638

== NTL ==
Click here for a call back or call on 1890 940 624.

== Smart Telecom ==
Technical Support: 1890 945 300

[[Category:Other]]

Category:Applications

2010-06-10T11:33:14Z

Peter: Created page with '* How do I use phpBB? * How do I access MailMan?'

* [[Phpbb|How do I use phpBB?]]
* [[Mailman|How do I access MailMan?]]

Category:Domain Transfers

2010-06-10T11:32:32Z

Peter: Created page with '* What if I just want IE Internet hosting? * How do I transfer my .co.uk domain to IE Internet? * [[Transfer com org net…'

* [[Hosting without domain|What if I just want IE Internet hosting?]]
* [[Transfer uk to IE internet|How do I transfer my .co.uk domain to IE Internet?]]
* [[Transfer com org net biz info to IE internet|How do I transfer my .com/.org/.net/.biz/.info to IE Internet?]]
* [[Transfer ie to IE internet|What do I need to send you if I want to transfer my .ie domain?]]
* [[Already have domain|I already have a domain name - can I transfer it to IE Internet?]]

Category:Domain Name Registration

2010-06-10T11:30:56Z

Peter:

* [[Can I transfer to IE Internet|I already have a domain name - can I transfer it to IE Internet?]]
* [[Register domain without website|I want to register a domain name but do not want a website yet.]]
* [[Domain unavailable but unused|The domain name I want is not available but does not appear to be in use; can I get it?]]
* [[How do I register com org net biz info domain|How do I register a .com/.org/.net/.biz/.info domain name?]]
* [[How do I register ie domain|How do I register a .ie domain name?]]
* [[How do I register uk domain|Can I register a .uk domain name?]]
* [[Difference between ie and com domain|What is the difference between a .ie and a .com domain name?]]
* [[How long to register a domain|How long does it take to register a domain name?]]
* [[What characters are allowed in a domain name|What characters are allowed in a domain name?]]
* [[Is domain available|Is the domain name I want available?]]
* [[Domain name|What is a domain name?]]

Category:Domain Name Registration

2010-06-10T10:39:57Z

Peter: Created page with 'I already have a domain name - can I transfer it to IE Internet?]] # I want to register a domain name but do not want a website yet.]] # The domain name I want is not available b…'

I already have a domain name - can I transfer it to IE Internet?]]
# I want to register a domain name but do not want a website yet.]]
# The domain name I want is not available but does not appear to be in use; can I get it?]]
# How do I register a .com/.org/.net/.biz/.info domain name?]]
# How do I register a .ie domain name?]]
# Can I register a .uk domain name?]]
# What is the difference between a .ie and a .com domain name?]]
# How long does it take to register a domain name?]]
# What characters are allowed in a domain name?]]
# Is the domain name I want available?]]
# What is a domain name?]]

Category:Viruses

2010-06-10T10:33:35Z

Peter: Created page with '* Can I get support from IE Internet? * What can I do if I receive a virus notification? * [[Virus_Notification|I have received a…'

* [[Virus_Support|Can I get support from IE Internet?]]
* [[Virus_Notification_Options|What can I do if I receive a virus notification?]]
* [[Virus_Notification|I have received an email telling me a virus has been stopped - what does this mean?]]
* [[Virus_Update_Frequency|How often is IE Internet's Anti-Virus library updated?]]
* [[Why do I need MailWall for viruses|I already have an Anti-Virus solution; why should I use IE Internet's solution?]]
* [[Do I need to purchase hardware software|Do I need to do anything or purchase any additional hardware or software?]]
* [[How does MailWall stop viruses quickly|How does IE Internet's solution stop viruses so quickly?]]
* [[Measuring virus activity|Does IE Internet's solution measure volumes of email passing in and out of our network and virus activity levels?]]
* [[How do I know my email was scanned|How do I know my email has been scanned?]]
* [[Virus found but needed urgently|What happens if a virus is detected but the email contains important information, which is needed urgently?]]
* [[Virus detection|What happens once a virus is detected?]]
* [[How does MailWall scan for viruses|How does IE Internet's MailWall scan for viruses?]]
* [[Infection costs|If a virus infects my company what are the costs?]]
* [[Virus|What is a computer virus?]]

Category:Spam

2010-06-10T10:26:34Z

Peter: Created page with '* Will IE Internet empty my spam trap for me? * How can I view my spam trap? * What is the spam trap? * [[SPAM_Processing|Wha…'

* [[SPAM_Trap_Empty|Will IE Internet empty my spam trap for me?]]
* [[SPAM_Trap_View|How can I view my spam trap?]]
* [[SPAM_Trap|What is the spam trap?]]
* [[SPAM_Processing|What happens to spam once it is detected?]]
* [[SPAM_Identification|How does IE Internet's Mailwall identify spam?]]
* [[SPAM_Miss_Rate|What is the miss rate?]]
* [[SPAM_False_Positive|What is a false positive?]]
* [[SPAM_Hundred_Percent|Will IE Internet stop 100% of spam?]]
* [[Why_do_I_need_MailWall_for_SPAM|Why does my company need IE Internet's Mailwall?]]
* [[SPAM_Costs|What are the costs of spam?]]
* [[SPAM|What is Spam?]]

SPAM

2010-06-10T10:22:37Z

Peter:

= What is Spam? =

Spam emails are unsolicited commercial messages often sent to many recipients. People who send spam, known as spammers, make money by sending spam emails. Legislation governing spam is getting tougher in many countries such as the USA. According to our latest figures, spammers are outsourcing to places such as China and India, which are fast becoming major sources of spam.

Types of spam can vary widely. One of the most popular types of spam is “pump and dump”, where the spammer is promoting cheap penny stocks promising a rise in value. The spammer, who has already bought the stock cheap, quickly dumps it on the market and makes a profit.

Another infamous type of spam is the 419 fraud email. These emails take the format of a letter written by an individual who is trying to transfer a large sum of money out of their country. Typically the individual in question asks for the recipient's help to do this with the lure of a large sum of money as a reward.

Whatever the title, we can all identify spam when we see it, and none of us want it in our inbox.

[[Category:Spam]]

SPAM Costs

2010-06-10T10:22:26Z

Peter:

= What are the costs of spam? =

There are many costs associated with spam: the cost of the time it takes to download the spam, read it, identify it as spam and delete it. Spam reduces the efficiency of the internet because bandwidth, otherwise used to transport legitimate correspondence, is instead used to download spam. There is also the risk of being exposed to and suffering from fraudulent spam. At no additional charge, many of these costs are removed through the implementation of IE Internet’s anti-spam solution, Mailwall.

[[Category:Spam]]

Why do I need MailWall for SPAM

2010-06-10T10:22:14Z

Peter:

= Why does my company need IE Internet's Mailwall? =

IE Internet’s anti-spam solution, Mailwall, combines sophisticated word and phrase matching with other more technical methods. Mailwall ensures that emails flagged as spam are stopped at internet level, thus saving time deleting spam and also cutting down bandwith used to download spam to your inbox. The detected spam is kept in on one of Mailwalls servers, which you can check via a web interface.

As well as using public blacklist databases, MailWall also uses IE Internet's own private Real Time Black List. This list is constantly updated by us, quicker than most anti-spam solutions. Because this is our own technology, we don't have to wait on updates. IE Internet customers also have the ability to “white list” certain email addresses and domains so that email from them are never flagged as spam.

Mailwall is capable of handling a large quantity of email in a short space of time. Our spam solution does not add any extra time on to the processing of your email.

[[Category:Spam]]

SPAM Hundred Percent

2010-06-10T10:22:02Z

Peter:

= Will IE Internet stop 100% of spam? =

Currently there is no solution available which will stop 100% of spam. To aim for this guarantee would be to increase the miss rate above the current absolute minimum level operated by IE Internet’s spam solution. Our solution, which catches over 95% of spam and learns from those spam messages it doesn’t catch, is an effective weapon against the worldwide proliferation of spam experienced today.

Note: Developed using IE Internet's own technology, MailWall is not a product you can buy and install. It is a service provided free of charge to our hosting customers from Business Hosting Plan upwards.

[[Category:Spam]]

SPAM False Positive

2010-06-10T10:21:50Z

Peter:

= What is a false positive? =

A false positive occurs when a legitimate email is flagged as spam. False positives are inevitable and, with IE Internet's Mailwall, have an occurrence rate of less than 0.1%.

[[Category:Spam]]

SPAM Miss Rate

2010-06-10T10:21:37Z

Peter:

= What is the miss rate? =

A miss is when a spam email passes through Mailwall and is not flagged as being spam. Using an Artificial Intelligence engine, our systems learn so that the next time such a mail appears the probability of it getting through undetected is greatly reduced.

[[Category:Spam]]

SPAM Identification

2010-06-10T10:21:22Z

Peter:

= How does IE Internet's Mailwall identify spam? =

We identify spam through three distinct methods:

# We ensure that mail is being sent through a computer that is configured in accordance with the best practices of the Internet i.e. one that obeys the rules of the Internet. For example a server (and emails from it) is not compliant if the address it advertises as being the origin of the email does not match the actual server it was sent from.
# Mailwall checks that email is not sent through an open relay. An open relay is an email server which does not care who sends email through it. Consequently, such servers are an absolute haven for spammers as they allow large volumes of email to be send anonymously. Email sent through an open relay is more than likely spam.
# Emails which pass through the first two tests are then subjected to rigorous header and body tests for telltale signs of spam. An example of such a test is one which tests if the message is purporting to be sent in the distant past. If an email fails a test, the spam score increases. The final score - if above a threshold - leads to the email being flagged as ‘Possibly Spam’ or ‘Very Possibly Spam’.

[[Category:Spam]]

SPAM Processing

2010-06-10T10:21:08Z

Peter:

= What happens to spam once it is detected? =

For an email to be flagged as spam, MailWall must believe that it exhibits enough spam-like characteristics to be classed as spam. Once an email passes the threshold into becoming a possible spam email, one of two actions are taken:

If your account has a spam trap enabled, the email is sent to this spam trap. You can release any email easily from your spam trap by logging in to your spam trap using the user name and password.

If you don't have a spam trap enabled, any email which is believed to be spam is sent to you as an attachment. The body of the email contains details of what is attached and the reasons why it was flagged as spam.

[[Category:Spam]]

SPAM Trap

2010-06-10T10:20:55Z

Peter:

= What is the spam trap? =

If you're tired of downloading spam emails to your PC, IE Internet have a much better alternative: don't download them and instead automatically 'trap' them. When we think an email destined for your PC is spam, we'll capture it and send it to your domain name's spam trap. In this way you'll be completely unaffected by the spam email.

The spam trap is a specifically designed user account where all emails sent to any email address at your domain that MailWall flags as spam are stored. You can set up the spam trap at no extra cost from within your control panel*.

Setting up a spam trap means that you don't have to spend time deleting spam messages from your inbox each day.

[[Category:Spam]]

SPAM Trap View

2010-06-10T10:20:38Z

Peter:

= How can I view my spam trap? =

We would strongly encourage everyone who has a spam trap to check it on a regular basis. Why? Someone may have sent you an email which, because of where it was sent from, or because of its content, our systems believed it to be spam. If this happens, the email will be sent to your spam trap. While unlikely, your spam trap should be checked regularly to make sure that there are no legitimate messages there. You can review the spam trap via a web interface (known as WebMail). WebMail can be accessed [http://support.ieinternet.com/webmail/ here]. In order to log in to your spam trap via WebMail, you will need your spam trap's user name and password. These details are given when the spam trap is set up. If you have mislaid these details, you can reset the password within your control panel [http://support.ieinternet.com/controlpanel/ here]. You can access the control panel using the main user name and password, usually held by the administrator of your domain.

The contents of your spam trap are summarised and sent to you in an email once a week so that you can be sure that no legitimate emails have been placed there.

[[Category:Spam]]

SPAM Trap Empty

2010-06-10T10:20:24Z

Peter:

= Will IE Internet empty my spam trap for me? =

Like everything else, your spam trap has a limit and can fill up. We would recommend that you clear your spam trap occasionally. You can do this through our WebMail facility, which can be accessed here (LINK). We do not automatically delete the contents of your spam trap. Only in an instance where it is affecting services do we intervene.

The spam trap is only available with the Business Hosting Plan and upwards.

[[Category:Spam]]

Category:FTP

2010-06-10T10:19:47Z

Peter: Created page with '* How do I use FTP? * I've forgotten my FTP username and password. * I want to allow FTP access for additional users *…'

* [[FTP_HOWTO|How do I use FTP?]]
* [[FTP_Forgot_Login|I've forgotten my FTP username and password.]]
* [[FTP_Additional_Users|I want to allow FTP access for additional users]]
* [[FTP_CGI_Error|I've FTPd up CGI scripts but get a 500 error]]
* [[FTP_Wrong_Mode|I’ve transferred files but can’t see them on my website]]
* [[FTP_Pictures_Broken|I've FTP’ed up pictures but they don't work]]
* [[FTP_Port_Error|I’m getting an ‘Error 503 no port’ error]]
* [[FTP_Transfer_Broken|I can FTP in but can’t transfer files]]
* [[FTP_Active_Passive|What is the difference between Active and Passive Modes?]]
* [[FTP_Transfer_Mode|What transfer mode should I use - Binary or ASCII?]]
* [[FTP|What is FTP?]]

FTP Picutres Broken

2010-06-10T10:19:11Z

Peter: moved FTP Picutres Broken to FTP Pictures Broken

#REDIRECT [[FTP Pictures Broken]]

FTP Pictures Broken

2010-06-10T10:19:11Z

Peter: moved FTP Picutres Broken to FTP Pictures Broken

= I've FTP’ed up pictures but they don't work =

Picture files such as .gif and .jpg are binary files and as such must be FTP’d in binary mode. If not this could result in the picture being displayed incorrectly. Web servers are case sensitive. Please ensure that your image files are all named in the lower case e.g. picture.gif not picture.GIF

[[Category:FTP]]

Category:Website

2010-06-10T10:14:19Z

Peter: Created page with '* After uploading my website via ftp, I do not see it. Why is this? * How do I clear my DNS Cache? * [[Form_Add|How do I add a form …'

* [[FTP_Upload_Not_On_Web|After uploading my website via ftp, I do not see it. Why is this?]]
* [[DNS_Cache_Clear|How do I clear my DNS Cache?]]
* [[Form_Add|How do I add a form to my site?]]

Form Add

2010-06-10T10:13:19Z

Peter:

= How do I add a form to my site? =

== Terms used in this User Guide : ==

'''Form:'''
Forms are a means of receiving information through your website. Visitors fill in fields and click on a button to submit them to the owner of the website. A form is everything on a web page between the <form> tag and the </form> tag.

'''Tag:'''
A tag looks like <form> or <input> and marks out the different sections of a form. Each section must end with another tag which looks like </form> or </input>
Field:
The blank area where users enter information

'''Submit button:'''
The button a user clicks when ready to submit information to the website owner.

'''Fmail:'''
Every form needs to be processed. Fmail is a free program for all ieinternet.com users which processes the information submitted on a web page and emails the result to you.

== Make your form: ==

You can create forms using a HTML editor such as ‘Dreamweaver’. Once you have created your form you need to make a number of changes to it so that it can be processed by ieinternet.com’s fmail program.

== Modify the form tag: ==

You will need to tell the form where to find the fmail program. If my website is www.mydomain.ie then my form tag will look like this:

<form action="http://www.mydomain.ie/cgi-bin/fmail.pl" method="POST">

== Specify where the form information should be sent: ==

To specify where the form should be emailed to, between the <form> and the </form> tags you need to include your email address.

To add your email address - say my.name@mydomain.ie - to your form, add this line:

<input type="hidden" name="recipient" value="my.name@mydomain.ie">

If you wish to send your form to multiple recipients, please separate each email address with a comma. For example:

<input type="hidden" name="recipient" value="email1@mydomain.ie,email2@mydomain.ie">

For security reasons and to prevent your form being exploited by unscruplous Spammers, the recipient email address must be @yourdomain.com. If you wish to send your form to an email address @somewhere_else.com please follow the instructions below:

# set the recipient address to something like forms@yourdomain.com;
# in your control panel set up an 'email forward' which would forward all emails sent forms@yourdomain.com to your email address @somewhere_else.com.

== Enter the name of the form: ==

The name of the form will appear as the subject of your email, to make it easy to recognise an email being sent from your website form. To specify the subject line, between the <form> and the </form> tags you need to include this line:

<input type="hidden" name="subject" value="The Name of my form">

Provide the name of the acknowledgement page:

When the form is filled out, an acknowledgement page should appear, stating that the order has been processed. If my website is www.mydomain.ie and this page is called thankyou.htm add this line between the <form> and the </form> tags:

<input type="hidden" name="thankurl" value="http://mydomain.ie/thankyou.htm">

If you would prefer not to have a thank you / acknowledgement page, include the following line:

<input type="hidden" name="thankurl" value="no">

== Capture the user's email address: ==

It is important to receive the user’s email address when a form is filled out. To do this
enter the following lines between the <form> and </form> tags:

What is your e-mail address?
<input type="text" name="username">

Here’s the code you will need. Simply replace the !--commented--! parts with your own site specific information. You can also write HTML around the Form to match the look and feel of your site.

<pre>
<html>
<head>
<title>Send Comments / Request Information
</title>
</head>

<body>
<h3>Send Comments / Request Information</h3><hr><p>
Feel free to send us your comments, suggestions, and/or questions.
We value your input and desire to make these pages as useful as possible.
Please leave an E-mail address so we can reply to you.
</p>
If your web client supports the "mailto" URL, you can use your
<A HREF="mailto:!--email-address@your-domain.name--!"> local mail app </a>
to compose and send a mail message. Otherwise, you can use the form below.
<p>
For those using browsers that do not support forms such as this, send mail to:
<B>!--email-address@your-domain.name--!</B><p>

<form action="/cgi-bin/fmail.pl" method="POST">
<input type="hidden" name="recipient" value="!--email address you want form sent to--!">
<input type="hidden" name="subject" value="!--Name of Form--!">
<input type="hidden" name="thankurl" value="!--http://www.yourdomain/thankyou.htm--!">

<font size="+1">Your Full Name:</font><br>
<input type="text" name="name" size=30><p>

<font size="+1">Your E-mail address:</font><br>
<input type="text" name="username" size=30><p>

<font size="+1">The Subject of Your Message:</font><br>

<input type="text" name="subject" size=30><p>
<input type="submit" value="Send comments">
<input type="reset" value="Clear">
</form>
</body>
</html>
</pre>

== How the sample code and form look: ==

[[File:Fmail1.gif]]

== Troubleshooting: ==

=== The fmail program is not in my cgi-bin ===
If your account was set up on its server prior to July 2003, the Fmail program will not be in your cgi-bin; it will be in the shared cgi-bin on the server. If your account was set up during or after July 2003, the fmail.pl program will be in your cgi-bin.

In either case the method of calling the fmail program is the same: if my website is www.mydomain.ie call the fmail program using
http://www.mydomin.ie/cgi-bin/fmail.pl

=== I’m getting a ‘500 internal server error‘ ===
This is usually because not all of the steps in this tutorial have been followed correctly.

=== “The sender’s email address is not in the email I receive” ===
If the sender’s email address is not given in the email you receive, please ensure that the form field that returns the e-mail address is called "username".

[[Category:Website]]

DNS Cache Clear

2010-06-10T10:13:03Z

Peter:

= How do I clear my DNS Cache? =

Assuming you are using a windows computer, clearing the DNS cache is quite an easy job. To do it, follow these simple steps:

* Click "Start" button, choose "Run…", type in "cmd" and press "Enter".
* A black window will open with a blinking cursor. Type in ipconfig /flushdns and press "Enter". After you press "Enter" the screen will stay as it is for a few seconds and will then pop back a message saying "Successfully Flushed the DNS Resolver Cache". Once you see this message your DNS cache has been refreshed.

[[File:Flushdns.gif]]

[[Category:Website]]

FTP Upload Not On Web

2010-06-10T10:12:42Z

Peter:

= After uploading my website via ftp, I do not see it. Why is this? =

There are various reasons why you might not see your website, or see the changes you have made to your site.

One very common reason is because your web browser has cached the old version of your site. To find out how to delete your cache click here.

Another reason why you do not see your website is because the index page is not in the correct place or is named incorrectly. The index page, is the default page the web server displays when you request a domain. If the index page does not match certain criteria, the web server will display it's default page. The criteria your index page are as follows:

Generally speaking, the index page must be all lower case letters, not have any other charachters in it, and have an appropriate extension, such as .html, .htm, .php etc.

Also, the index page must be located in the htdocs folder on the ftp/web server. If you place it in the directory above htdocs, or any other folder your site will not be visable on the internet.

[[Category:Website]]

Setup Eudora

2010-06-10T10:11:51Z

Peter:

= How do I set up email in Eudora? =

== Step 1 ==

In Eudora select ‘Tools’ from the menu bar followed by "Options".

[[File:Eudora_menu_bar.gif]]

== Step 2. ==

Referencing the screeen shot below, enter your details as follows

* Real Name: Enter your name as you wish it to appear when sending emails to people
* Mail Server (Incoming): Enter your mail server name. This is pop. yourdomainname.com
* Login Name: Enter the username for your email account
* SMTP server (Outgoing): Enter your mail server name. This is smtp.yourdomainname.com
* Allow Authentication: Please make sure this option is selected.

[[File:Eudora_getting_started_1.gif]]

Finally, Click "OK", to save your settings.

[[Category:Email]]

Category:Email

2010-06-10T10:11:36Z

Peter:

* [[Setup_Windows_Mail|How do I set my email up on Windows Mail?]]
* [[Error_0x800CCC0D|When trying to receive email I get an error 0x800CCC0D. What does this mean?]]
* [[Setup_Entourage|How do I set up email on Entourage?]]
* [[Delete_From_Server_on_Outlook|How do I disable "Save a copy of my messages on the server" in Outlook?]]
* [[Outlook_Express_Signature|How do I create an email footer or signature in Outlook Express?]]
* [[Blacklist_Fix|What do I do if I am on a blacklist?]]
* [[Blacklist_Search|How do I know if I am blacklisted?]]
* [[Blacklist|What does it mean if my IP address is Blacklisted?]]
* [[Setup_Outlook_2003|How do I set my email up on Outlook 2003?]]
* [[Setup_Outlook_Express|How do I set up email on Outlook Express?]]
* [[Setup_Thunderbird|How do I set my email up on Thunderbird?]]
* [[Setup_Eudora|How do I set up email in Eudora?]]
* [[IE_Internet_Volume|Can IE Internet's solution handle our volume of email?]]
* [[Setup_PC|How do I set up Email on my pc?]]
* [[Email|How does Email work?]]

Email

2010-06-10T10:11:00Z

Peter:

= How does Email work? =

== Email Client: ==
This is the email program you use to write and then send emails. Examples include Outlook, Eudora and Thunderbird

== Domain name: ==
This is the bit after ‘@’ in an email address. For example if I am sending an email to name@mydomain.ie , the domain name is mydomain.ie

== IP address: ==
An Internet Protocol (IP) address is the unique address (number) associated with the computer where the email is being sent. It's a bit like a telephone number for a computer. An IP address consists of 4 groups of numbers, separated by dots e.g. 192.168.244.21

== Domain Name Server: ==
This is a computer which translates a domain name into an IP address

== POP Server: ==
This is the computer (or server) where your emails are stored until downloaded by Outlook Express.

== SMTP Server: ==
This is the name of the computer (or server) through which your emails are sent out onto the Internet. Sometimes your email is sent through a number of SMTP servers before reaching its final destination.

[[Category:Email]]

Category:Email

2010-06-10T10:10:47Z

Peter: Created page with '* How do I set my email up on Windows Mail? * When trying to receive email I get an error 0x800CCC0D. What does this mean? * [[Setup_E…'

* [[Setup_Windows_Mail|How do I set my email up on Windows Mail?]]
* [[Error_0x800CCC0D|When trying to receive email I get an error 0x800CCC0D. What does this mean?]]
* [[Setup_Entourage|How do I set up email on Entourage?]]
* [[Delete_From_Server_on_Outlook|How do I disable "Save a copy of my messages on the server" in Outlook?]]
* [[Outlook_Express_Signature|How do I create an email footer or signature in Outlook Express?]]
* [[Blacklist_Fix|What do I do if I am on a blacklist?]]
* [[Blacklist_Search|How do I know if I am blacklisted?]]
* [[Blacklist|What does it mean if my IP address is Blacklisted?]]
* [[Setup_Outlook_2003|How do I set my email up on Outlook 2003?]]
* [[Setup_Outlook_express|How do I set up email on Outlook Express?]]
* [[Setup_Thunderbird|How do I set my email up on Thunderbird?]]
* [[Setup_Eudora|How do I set up email in Eudora?]]
* [[IE_Internet_Volume|Can IE Internet's solution handle our volume of email?]]
* [[Setup_PC|How do I set up Email on my pc?]]
* [[Email|How does Email work?]]

Email

2010-06-10T10:05:59Z

Peter: Created page with '= How does Email work? = == Email Client: == This is the email program you use to write and then send emails. Examples include Outlook, Eudora and Thunderbird == Domain name: =…'

Setup PC

2010-06-10T10:04:58Z

Peter: Created page with '= How do I set up Email on my pc? = There are many different programs which you can use to send and receive emails. Please choose the one that you use. If the one you use isn't …'

= How do I set up Email on my pc? =

There are many different programs which you can use to send and receive emails. Please choose the one that you use. If the one you use isn't here, you'll still find these guides useful, as most email software works in a very similar way.

To find out how to set up your email in [[Setup_Thunderbird|Thunderbird, click here]]

If you are using [[Setup_Eudora|Eudora, you can click here]]

If you are using [[Setup_Outlook_2003|Outlook 2003, click here]]

Or if you are using [[Setup_Outlook_Express|Outlook Express, you can click here]]

If you'd like to use one of the email programs above, just click on the appropriate download link below. where you'll be brought to a website where you can download the software!

[http://www.eudora.com/download/ Eudora]

[http://www.microsoft.com/downloads/details.aspx?FamilyID=1e1550cb-5e5d-48f5-b02b-20b602228de6&DisplayLang=en Outlook Express]

[http://www.mozilla.com/en-US/thunderbird/all.html Thunderbird]

[[Category:Email]]

IE Internet Volume

2010-06-10T10:02:37Z

Peter: Created page with '= Can IE Internet's solution handle our volume of email? = Our system has been designed for scalability and currently handles millions of emails every month. Category:Email'

= Can IE Internet's solution handle our volume of email? =
Our system has been designed for scalability and currently handles millions of emails every month.

[[Category:Email]]

Setup Eudora

2010-06-10T10:01:57Z

Peter: Created page with '= How do I set up email in Eudora? = == Step 1 == In Eudora select ‘Tools’ from the menu bar followed by "Options". File:Eudora_menu_bar.gif == Step 2. == Referencin…'

File:Eudora menu bar.gif

2010-06-10T10:01:49Z

Peter:

File:Eudora getting started 1.gif

2010-06-10T10:01:41Z

Peter: