Difference between revisions of "What is Message Tracking"
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The following information is displayed for each message: | The following information is displayed for each message: | ||
| − | '''Time''' The time and date received | + | '''Time''': The time and date received |
| − | '''From''' The sender | + | '''From''': The sender's email address |
| − | |||
| − | |||
| − | ''' | + | '''To''': The intended recipient's email address |
| − | |||
| − | |||
| − | '''Message ID''' A unique reference for each email processed by MailWall for support and diagnostic purposes. | + | '''Subject''': The contents of the email's subject line |
| + | |||
| + | '''Status''': What happened to the message | ||
| + | |||
| + | '''Message ID''': A unique reference for each email processed by MailWall for support and diagnostic purposes. | ||
''' | ''' | ||
NOTE''' If you require technical assistance regarding a specific message you will need to quote the Message ID. | NOTE''' If you require technical assistance regarding a specific message you will need to quote the Message ID. | ||
Revision as of 13:18, 17 February 2012
What is Message Tracking
This section allows you to track all email communications both inbound and outbound for a Domain or User.
You can search for specific messages via the available fields.
The following information is displayed for each message:
Time: The time and date received
From: The sender's email address
To: The intended recipient's email address
Subject: The contents of the email's subject line
Status: What happened to the message
Message ID: A unique reference for each email processed by MailWall for support and diagnostic purposes.
NOTE If you require technical assistance regarding a specific message you will need to quote the Message ID.