Difference between revisions of "What is Message Tracking"
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| Line 9: | Line 9: | ||
The following information is displayed for each message: | The following information is displayed for each message: | ||
| − | '''Time''': The time and date received | + | *'''Time''': The time and date received |
| − | '''From''': The sender's email address | + | *'''From''': The sender's email address |
| − | '''To''': The intended recipient's email address | + | *'''To''': The intended recipient's email address |
| − | '''Subject''': The contents of the email's subject line | + | *'''Subject''': The contents of the email's subject line |
| − | '''Status''': What happened to the message | + | *'''Status''': What happened to the message |
| − | '''Message ID''': A unique reference for each email processed by MailWall for support and diagnostic purposes. | + | *'''Message ID''': A unique reference for each email processed by MailWall for support and diagnostic purposes. |
'''NOTE:''' If you require technical assistance regarding a specific message you will need to quote the Message ID. | '''NOTE:''' If you require technical assistance regarding a specific message you will need to quote the Message ID. | ||
Revision as of 14:06, 20 February 2012
Reporting: What is Message Tracking
This section allows you to track all email communications both inbound and outbound for a Domain or User.
You can search for specific messages via the available fields.
The following information is displayed for each message:
- Time: The time and date received
- From: The sender's email address
- To: The intended recipient's email address
- Subject: The contents of the email's subject line
- Status: What happened to the message
- Message ID: A unique reference for each email processed by MailWall for support and diagnostic purposes.
NOTE: If you require technical assistance regarding a specific message you will need to quote the Message ID.