Difference between revisions of "What is Message Tracking"
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| − | ''' | + | '''NOTE:''' If you require technical assistance regarding a specific message you will need to quote the Message ID. |
| − | NOTE''' If you require technical assistance regarding a specific message you will need to quote the Message ID. | ||
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Revision as of 15:05, 20 February 2012
Reporting: What is Message Tracking
This section allows you to track all email communications both inbound and outbound for a Domain or User.
You can search for specific messages via the available fields.
The following information is displayed for each message:
Time: The time and date received
From: The sender's email address
To: The intended recipient's email address
Subject: The contents of the email's subject line
Status: What happened to the message
Message ID: A unique reference for each email processed by MailWall for support and diagnostic purposes.
NOTE: If you require technical assistance regarding a specific message you will need to quote the Message ID.