Difference between revisions of "What is Message Tracking"

Revision as of 15:06, 20 February 2012

This section allows you to track all email communications both inbound and outbound for a Domain or User.

You can search for specific messages via the available fields.

The following information is displayed for each message:

Time: The time and date received

From: The sender's email address

To: The intended recipient's email address

Subject: The contents of the email's subject line

Status: What happened to the message

Message ID: A unique reference for each email processed by MailWall for support and diagnostic purposes.

NOTE: If you require technical assistance regarding a specific message you will need to quote the Message ID.

Revision as of 15:05, 20 February 2012 (view source) Alan (talk \| contribs) (→‎Reporting: What is Message Tracking) ← Older edit		Revision as of 15:06, 20 February 2012 (view source) Alan (talk \| contribs) (→‎Reporting: What is Message Tracking) Newer edit →
Line 20:		Line 20:

	'''Message ID''': A unique reference for each email processed by MailWall for support and diagnostic purposes.		'''Message ID''': A unique reference for each email processed by MailWall for support and diagnostic purposes.
−

	'''NOTE:''' If you require technical assistance regarding a specific message you will need to quote the Message ID.		'''NOTE:''' If you require technical assistance regarding a specific message you will need to quote the Message ID.