Difference between revisions of "What is Message Tracking"

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(Created page with ' == What is Message Tracking == This section allows you to track all email communications both inbound and outbound for a Domain or User. You can search for specific messages …')
 
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'''Time''' The time and date received
 
'''Time''' The time and date received
'''
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From''' The sender's email address
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'''From''' The sender's email address
 
'''
 
'''
 
To''' The intended recipient's email address
 
To''' The intended recipient's email address

Revision as of 14:17, 17 February 2012

What is Message Tracking

This section allows you to track all email communications both inbound and outbound for a Domain or User.

You can search for specific messages via the available fields.

The following information is displayed for each message:

Time The time and date received

From The sender's email address To The intended recipient's email address

Subject The contents of the email's subject line Status What happened to the message

Message ID A unique reference for each email processed by MailWall for support and diagnostic purposes.


NOTE If you require technical assistance regarding a specific message you will need to quote the Message ID.