Difference between revisions of "What is Message Tracking"

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The following information is displayed for each message:
 
The following information is displayed for each message:
  
'''Time''' The time and date received
+
'''Time''': The time and date received
  
'''From''' The sender's email address
+
'''From''': The sender's email address
'''
 
To''' The intended recipient's email address
 
  
'''Subject''' The contents of the email's subject line
+
'''To''': The intended recipient's email address
'''
 
Status''' What happened to the message
 
  
'''Message ID''' A unique reference for each email processed by MailWall for support and                        diagnostic purposes.
+
'''Subject''': The contents of the email's subject line
 +
 
 +
'''Status''': What happened to the message
 +
 
 +
'''Message ID''': A unique reference for each email processed by MailWall for support and                        diagnostic purposes.
  
  
 
'''
 
'''
 
NOTE''' If you require technical assistance regarding a specific message you will need to quote the Message ID.
 
NOTE''' If you require technical assistance regarding a specific message you will need to quote the Message ID.

Revision as of 14:18, 17 February 2012

What is Message Tracking

This section allows you to track all email communications both inbound and outbound for a Domain or User.

You can search for specific messages via the available fields.

The following information is displayed for each message:

Time: The time and date received

From: The sender's email address

To: The intended recipient's email address

Subject: The contents of the email's subject line

Status: What happened to the message

Message ID: A unique reference for each email processed by MailWall for support and diagnostic purposes.


NOTE If you require technical assistance regarding a specific message you will need to quote the Message ID.