What is Message Tracking

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Reporting: What is Message Tracking

This section allows you to track all email communications both inbound and outbound for a Domain or User.

You can search for specific messages via the available fields.

The following information is displayed for each message:

  • Time: The time and date received
  • From: The sender's email address
  • To: The intended recipient's email address
  • Subject: The contents of the email's subject line
  • Status: What happened to the message
  • Message ID: A unique reference for each email processed by MailWall for support and diagnostic purposes.

NOTE: If you require technical assistance regarding a specific message you will need to quote the Message ID.