How do I enable a Multi-Drop Mailbox

From IE Internet helpdesk
Jump to navigation Jump to search

How do I enable a Multi-Drop Mailbox?

MailWall can also support domain wide muli-drop mailboxes whereby all email for any possible addresses not configured on MailWall is accepted then delivered to a single mailbox.

If email addresses are already configured on MailWall then email will still be delivered to those mailboxes. Only email for unknown addresses will be delivered to the multi-drop mailbox.

A multi-drop mailbox is configured via the Delivery Options section of Mail Manager.

Multi-drop mailboxes should only be used for short periods of time when an SMTP feed can not be used - such as a situation where there is a wait for a static IP assignment. Multi-drop mailboxes are not a replacement for SMTP feeds.

CAUTION:

Multi-drop mailboxes are not suitable for for high-volume / high traffic domains. Configuring a multi-drop mailbox on such a domain is not supported and will result in the permanent loss of email messages.

Prior to configuring a multi-drop mailbox, please review the following caveats regarding the procedure:

  • Your local email server must be pre-configured to accept emails for the domain name using the POP3 protocol at intervals no less than 15 minutes - refer to your email software manual for further details.
  • Multi-drop mailboxes are unsuitable for high-volume / high traffic domains
  • Depending on your account plan, hosted email may result in increased fees related to mailbox storage, please consult with your account manager if you are unsure of any costs involved.
  • Multi-drop mailboxes may have undesirable and unpredictable effects on a domain with Active Directory synchronisation enabled. It is not recommended to use these features together.

If any of these caveats is applicable to you, please consult with a MailWall professional prior to continuing with the procedure.

On the MailWall dashboard:

1. First click on the domain name on the top navigation bar,

DomainNameTop.gif

Then click on Delivery Options section under Mail Manager on the side menu.

Mail Manager.gif

2. Change 'SMTP Forwarding' to No

SMTP.gif

3. Under 'MultiDrop' select: “Send emails for non-existent addresses to your main user...” - so that all unknown emails will be delivered to the main mailbox for the account. “Send emails for non-existent addresses to another email address...” so that all unknown emails will be forwarded to the address you specify

4. Click 'Change'

You have now configured a multi-drop mailbox.

Retrieved from ‘http://helpdesk.ieinternet.com/help/index.php?title=How_do_I_enable_a_Multi-Drop_Mailbox&oldid=1494’