Difference between revisions of "FTP Forgot Login"
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(Created page with '= I've forgotten my FTP username and password. = There is no way to reset your FTP access passwords. If you have forgotten a password, please open a support ticket and we will f…') |
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= I've forgotten my FTP username and password. = | = I've forgotten my FTP username and password. = | ||
| − | There is no way to reset your FTP access passwords. If you have forgotten a password, please open a support ticket and we will forward the information to the administration contact on our files. | + | There is no way to reset your FTP access passwords. If you have forgotten a password, please open a '''support ticket''' and we will forward the information to the administration contact on our files. |
To do so, click [http://support.ieinternet.com/ here]. | To do so, click [http://support.ieinternet.com/ here]. | ||
Latest revision as of 17:15, 17 February 2012
I've forgotten my FTP username and password.
There is no way to reset your FTP access passwords. If you have forgotten a password, please open a support ticket and we will forward the information to the administration contact on our files.
To do so, click here.
If you create an FTP account for a sub-directory you must create the directory before the FTP account will work. To do this you need to FTP in using the master account and use the mkdir command.